Frequently Asked Questions
What types of dog toys do you sell?
We offer a wide variety of dog toys including chew toys, interactive toys, plush toys, and puzzle toys designed to cater to the diverse needs and preferences of all dog breeds and sizes.
What food brands can I find on your website?
We carry a range of premium dog food brands that focus on nutrition and health. Our collection includes brands that cater to specific dietary needs, life stages, and health conditions to ensure your dog receives the best nutrition possible.
How do I choose the right snacks for my dog?
You can choose the right snacks based on your dog’s dietary needs, size, and preferences. We offer snacks that are grain-free, low-fat, high in protein, and even organic. If your dog has specific dietary restrictions or health issues, we recommend consulting with a veterinarian before introducing new snacks.
Are your hygiene products safe for all dogs?
Yes, our hygiene products are sourced from reputable brands known for their safety and effectiveness. We offer hypoallergenic options and products specifically designed for sensitive skin. However, we always recommend patch testing or consulting with your veterinarian if your dog has a history of skin issues or allergies.
How can I find the best toy for my dog’s size and breed?
Our website features a filter and search function that allows you to select toys based on size, breed, and the type of play your dog enjoys. You can also find detailed descriptions and recommendations on each product page to ensure you choose the perfect toy for your furry friend.
How does your return policy work?
We accept returns within 30 days of purchase for most items in new and unused condition. However, due to health standards, food, snacks, and certain hygiene products may not be eligible for return. Please refer to our website’s return policy page for detailed information.
Are there any products for dogs with specific health conditions?
Yes, we offer a range of products formulated for dogs with specific health conditions such as joint support, digestive care, and weight management. These include specialty foods, supplements, and hygiene products. We recommend consulting with a veterinarian for advice on choosing the right products for your dog’s health condition.
How fast is your shipping?
Orders are typically processed within 2-3 business days, with standard shipping taking 3-5 business days. We also offer expedited shipping options for an additional charge if you need your order sooner.
How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number and link to track your package’s progress.
Do you offer any discounts for first-time customers?
Please subscribe to our newsletter to receive the discount codse and stay informed about future promotions and new products.